We allow toys such as tennis balls in our events, if your dog is resource guarding, our events may not be the best fit for them.
Please don’t bring treats into romp spaces, if you buy them from Bow Wow, please put in purse or coat. Treats can cause food issues between dogs as well, it’s just safest since not all dogs can eat the same things as your dog. Someone once gave mine cheese and they had diarrhea for days.
We will refund your event ticket purchase within 72 hours of purchase, no tickets will be refunded for no shows or “changed plans” after the 72 hour time period. You can sell your ticket to a friend to reimburse yourself, but don’t forget to update us on name change. Your purchase is otherwise donated to the beneficiary of the event. We will refund tickets to events canceled on our end due to low turn out or outdoor events canceled due to inclement weather.
We are having an unusual influx of scammers selling their “tickets” if you can no longer attend one of our events you are to inform us, we will help you try to “re-sell” your registration fees. DO not fall prey to scammers, we don’t allow anyone to sell their tickets without it coming from us.
1214 W Monroe St, Chicago, IL, 60607
Pooch Hotel West Loop 1214 W Monroe St - Chicago Events